30 Day Return Policy on Items that are In Stock and Shipped
We allow for returns of un-opened products for up to 30 days from time of order. After 30 days, we cannot offer a refund.
To start the return process simply reply back to your order email - or Contact Us and include your order number.
Refunds for returned items will only be completed once the merchandise is received back to our warehouse and inspected for damage.
Returning / Refunding of Item Back Orders - Shipped or Un-shipped
Our site allows for paid in full Back Ordering of select new or limited availability items. If a Back Order is canceleld by the Customer there will be a 15% restocking fee charged.
The shipping costs for product returns will be paid for by the Customer. If you are shipping an item over $75 USD you should consider using a trackable shipping service and purchasing shipping insurance to cover the total retail cost of all merchandise.